Overview

Thank you for shopping with Jignisha Seeds at https://kantola.in

We take great care to ensure the quality and authenticity of every seed and product we sell.
Please read our refund and exchange policy carefully before making any purchase.

1. No Refund and No Exchange Policy

All sales made on kantola.in are final.
Due to the perishable and biological nature of seeds, we maintain a strict No Refund and No Exchange policy once an order has been placed and dispatched.

We do not accept returns or exchanges for reasons including but not limited to:

 

• • Change of mind

• • Unsatisfactory germination (as it depends on environmental and care conditions)

• • Incorrect selection of product by the customer

• • Packaging opened or tampered with after delivery

2. Damaged or Incorrect Product

While refunds and exchanges are not generally offered, we may consider replacement only in the following exceptional cases:

 

• • You received the wrong product or quantity.

• • The product was visibly damaged during transit.

To be eligible for such consideration, you must:

 

• • Notify us within 48 hours of receiving your order.

• • Provide clear photos of the package and items received.

• • Share your order number and contact details with your message.

Our team will review your case, and if approved, a replacement will be shipped at our discretion.
No monetary refunds will be issued under any circumstances.

3. Cancellations

Orders cannot be cancelled once processed or dispatched.
We reserve the right to cancel an order in rare cases such as product unavailability, payment failure, or suspected fraud.
In such cases, a full refund will be initiated to the original payment method.

4. Contact Us

If you believe you received a damaged or incorrect item, please contact us at:
Jignisha Seeds
Email: JignishaSeeds@Gmail.com
Phone: +91 9409030193 Website: https://kantola.in

We appreciate your understanding and cooperation.